At EV Heroes, we believe that the installation of electric vehicle (EV) chargers should be a seamless experience. Our innovative approach simplifies the entire process, ensuring you receive reliable and efficient service from start to finish. Here’s how we make it easy for you to get your EV charger installed quickly and efficiently:
How it Works
Initial Consultation
Remote Survey & Assessment
Detailed Quotation
Installation & Commissioning
How it Works
Our Process
Initial Consultation
Every great journey starts with a conversation. During your initial consultation, our friendly team will discuss your specific needs, whether you’re looking for a home or business EV charger. We will take the time to understand your requirements, answer any questions you may have, and ensure we recommend the best solution tailored to your circumstances. Our goal is to provide you with a personalised experience right from the beginning.
Remote Survey & Assessment
Once we have a clear understanding of your requirements, we move on to the remote survey and assessment phase. In most cases, we can efficiently conduct a thorough evaluation of your property without the need for an on-site visit.
Using the completed remote survey and advanced tools like Google Maps, our team assesses the layout and suitability for charger installation. Additionally, we review your electricity supply type to ensure compatibility with the EV charger. This innovative approach eliminates unnecessary delays and helps us provide you with a quick and effective installation plan.
Detailed Quotation
After completing the remote survey, we will prepare a detailed quotation for you. Our quotations are transparent and fixed, meaning you’ll know exactly what to expect—there are no hidden costs or surprises. We break down the costs associated with your installation, including the equipment and services, and deliver your quotation within 48 hours. This way, you can make an informed decision without any pressure.
Installation & Commissioning
Once you approve the quotation, we move to the final stage: installation and commissioning. We will schedule your installation at a time that is convenient for you. Our certified engineers, equipped with extensive training and experience, will carry out the installation process efficiently and safely.
During the installation, they adhere to all regulatory guidelines to ensure everything is up to standard. After the installation is complete, we perform rigorous testing and commissioning of your new EV charger, ensuring it is fully operational and ready for use.
Benefits of Our Process
Speed and Efficiency
We prioritise quick turnaround times without compromising quality.
Customer-Focused Service
Our approach is tailored to meet your unique needs.
Expertise and Professionalism
Our certified installers bring a wealth of knowledge and skill to every project.
Transparent Pricing
With fixed pricing, you can trust that there won’t be any hidden costs or unexpected charges.
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Reviews
Matthew Roscow
Fantastic service. Just purchased a EV charger from Rebecca who answered all my questions (and there were a few) explained the process to me and got me all booked in and ordered within the day! Would highly recommend.
Carol Byrom
EV Heroes fitted our EV Charging Unit and they were professional, attentive and friendly throughout the entire process. I would happily recommend them.
Kevin Slater
Fantastic service from start to finish Connor the installer was very professional and talked us through the installation setting the app on my phone would recommend this company to everyone.